After experience with web based applications and tools, such as wordprocess and spreadsheets, I have find that as long as you have some basic knowledge of Microsoft office and Internet, learning to use these online based applications will a be very easy task. I think online applications and tools will be very well used by the public libraries in the near future, the reasons are: they don't cost a bucket of money to subscribe and they have provide most of the functions that within the Microsoft office package. I think they are great.
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